Privacy Policy

Flight Generation Group Online Services Privacy Policy

This Privacy Policy for confidential data is collected by the company "Flight Generation Group LLC" (hereinafter the COMPANY) on the website fgg.aero (here and after the SITE).

We value the security of your data and pay special attention to its collection, storage and processing. From this document you will find out what personal data we collect on the official website, how we use and store them. The presented Policy applies to all related resources, subdomains, products, services and services of the COMPANY.

If you agree with the COMPANYs Privacy Policy, we will do our best to ensure the security of your personal data. Otherwise, we ask you to refrain from providing them.

Why the COMPANY collects personal data

  • Communication through the use and the client of the SITE (hereinafter USER), including messages, requests and information, the use of the SITE, the work of the COMPANY, the implementation of agreements and contracts of the COMPANY, as well as processing requests and applications from the USER;
  • Improving the quality of service for USERS. The data provided allows you to effectively respond to requests or requests from visitors, customers;
  • Personalization of the USER experience. Information for drawing up a "portrait" of the USER, determining the content of interest to you, relevant services and services provided on the SITE;
  • Processing orders and payments. Provided information for placing an order, monitoring the receipt of payment for it. Any financial or personal information about our USERS is not transferred to third parties and is kept confidential.

Each data collection form contains a text explaining the purpose for which we collect data.

The amount of data requested differs depending on the form. We do not verify the accuracy of the information you provide.

There is data that is collected automatically without your participation:

  • IP address;
  • domain name
  • country of IP registration
  • Timezone;
  • pages and links that you followed on the site;
  • the name and version of your browser and operating system.
 

This information helps to significantly simplify the use of the SITE, to make the search for the materials you need or interesting for you much faster and more comfortable.

You can refuse to provide personal data, but in this case we will not be able to contact you or send you messages in the way you specified.

We collect and process personal data of children under 16 only with the consent of their parents or guardians. If it turns out that information about children was provided without parental or guardian consent, we reserve the right to delete it.

How the COMPANY works with cookies

What is a cookie

Cookies are small text files that are created on your computer when you visit sites, and are also transmitted to the site when you visit it again. They help you know how you interact with the site, which sections are useful, and which need to be improved. We use cookies to:

  • ensure the technical work of the SITE;
  • improve the SITE based on data on how you find it on the Internet and on what devices you browse;
  • improve the effectiveness of marketing campaigns.

You can control which cookies are collected and even disable their use entirely. Read more about this in the section "How to manage cookies".

What cookies do we use

The table below describes which cookies we use, why we need the information collected from them, and how long each cookie lasts.

The expiration dates of any third party cookies are set by the companies that collect these cookies and can be changed by them at any time.

Essential cookies

Essential cookies allow you to use the COMPANY website. Without these files, the site will not be able to work efficiently.

PHPSESSID - A base transient cookie that stores a unique session ID. Used to optimize services for users and facilitate navigation.When user session ends.

BX_USER_ID - Identifies the user. After 10 years.

_tl-agreement - A cookie for storing information that the user has agreed to the use of cookies. When user session ends.

Analytics cookies

Analytics cookies collect information about how the user interacts with the site and help improve the sites experience. For example, they show the most visited pages on the site and analyze traffic. We use them to track general trends in site usage, rather than the behavior of specific people on the site.

 We use two platforms for analytics - Google Analytics and Yandex.Metrica. As these platforms may change their cookie-handling policies, we recommend that you regularly check for updates on their sites:

 

Google Analytics provides statistics collected using data on IP addresses and cookies. Thanks to this, we learn:

  • the number of SITE visitors;
  • what proportion of all visitors view specific pages;
  • what browsers are visitors using;
  • in which countries and regions users live.

We guarantee that IP addresses and cookies are processed in accordance with the law on the protection of personal information, even if this happens outside the European Economic Area.

The information about your use of the site, collected using the Yandex.Metrica cookie, is transmitted to Yandex and stored on its servers in the EU and the Russian Federation. Based on this information, Yandex assesses the interaction of users with the site and compiles reports on the sites operation for us. Yandex processes this information in the manner prescribed by the terms of use of the Yandex.Metrica service.

You can prevent the use of cookies, but remember that this may negatively affect the operation of the site. To disable cookies:

 

Cookiesfor marketing purposes

Cookies collected for marketing purposes allow you to:

  • show you advertisements from third parties.

We only use cookies for marketing purposes if you consent to this. If you do not agree to the use of cookies for marketing purposes, ads will appear randomly to you.

How to manage cookies

You can disable cookies. To do this, follow the instructions in the Help section of your browser. Read how to disable cookies in popular browsers:  www.allaboutcookies.org/manage-cookies/index.html.

f you would like to clear the cookies collected on all the sites you visited, download a dedicated tracking cookie cleaning program: http://www.lavasoftusa.com/products/ad-aware_se_personal.php.

Please note that if you buy a new computer, install or update your browser, change the cookie settings in your browser, this may also lead to the deletion of cookies.

Blocking cookies

Many browsers allow you to refuse the use of cookies. Find out how to control cookies in your browser:

Remember that disabling cookies applies not only to this site, but also to all other sites, and may negatively affect their work.

Deleting cookies

You can delete cookies that are stored on your computer. To do this, follow the instructions in your browser. Like blocking, deleting cookies can have a negative impact on the performance of many sites.

Learn more about deleting cookies.

Updating the Cookie Policy

If we change the way we work with cookies or start using other types of files, we will make changes to the current Cookie Policy. Please send questions and suggestions regarding the Policy: sales@fgg.aero

Who we share the personal data we collect with

Reliable and secure data storage is an important condition for cooperation with us. We may only transfer your data to third party service providers when necessary.

We only share with our suppliers the personal data we need to provide our services. They are prohibited from using your data for marketing purposes without your consent.

We work with the following service providers:

  • the company providing hosting services for the SITE: HANDYHOST.RU.
  • We may also transfer personal data to law enforcement agencies if we receive such a request from them.

 

How the COMPANY stores and protects personal data

The COMPANY takes all reasonable steps to protect user information from destruction, distortion or disclosure.

We also use cryptographic database protection and SSL (Secure Sockets Layer) when transferring personal data.

We constantly monitor and promptly prevent security threats that may arise due to external factors. If necessary, we will warn you about possible threats and tell you how to protect yourself from them.

Some of our partners and the COMPANYs website are located in the Russian Federation, which does not provide an adequate level of personal data protection in accordance with the GDPR requirements. Please rest assured that we take all possible steps to keep your data secure. How to manage your personal data.

If you want to request, change or delete the personal data that you provided to the COMPANY, please write to us: sales@fgg.aero

How the COMPANY changes the Privacy Policy

We reserve the right to make changes to the Privacy Policy. This will add the date of the last changes to the document. The new version of the document comes into force after publication, unless otherwise indicated.

Denial of responsibility

The SITE does not assume responsibility for the actions of other sites and resources, third parties and third-party visitors.

How to contact us

Flight Generation Group is a Personal Data Controller in accordance with the General Data Protection Regulation of May 25, 2018.

Flight Generation Group handles personal data as described in this Privacy Policy.

Flight Generation Group +971585382562 (office) Business Center Logistics City, Dubai Aviation City, A5, 4th Floor, Office 463B. P.O.Box: 390667, Dubai, U.A.E.



March, 5th, 2024.